Terms of service

Terms and Conditions

Welcome to Elegance By Norelle. These Terms and Conditions govern the use of our website and all purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms and Conditions in full.

1. Company Information

Elegance By Norelle

108/110 Notting Hill Gate
London W11 3QA
United Kingdom

Email: elegancebynorellekontakt@gmail.com

2. Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms and Conditions.

You must not:

Use the website for fraudulent or unlawful purposes;
Interfere with the operation of the website;
Access or attempt to access our systems without authorization;
Reproduce or exploit any content from the website without prior written permission.

3. Products and Availability

We strive to display our products as accurately as possible. However, slight differences in color, texture, or appearance may occur depending on screen settings or production batches.

All products are offered subject to availability. We reserve the right to modify or discontinue products at any time without prior notice.

4. Prices and Payments

Prices displayed on the website are shown in Euros (€) unless otherwise specified.

Any applicable shipping costs will be displayed before the order is finalized.

We reserve the right to change our prices at any time. However, the price displayed at the time of purchase will apply to your order.

Payments are processed through secure payment service providers.

5. Orders

Once your order has been completed, you will receive an order confirmation email.

We reserve the right to refuse or cancel orders, particularly in cases involving:

Fraud or suspected fraud;
Pricing or product description errors;
Payment issues;
Product unavailability.

6. Delivery

Delivery times provided are estimates and may vary depending on the destination, shipping carrier, or circumstances beyond our control.

Elegance By Norelle shall not be held responsible for delays caused by shipping companies, customs authorities, or force majeure events.

7. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy, available on our website.

Consumers benefit, in particular, from the statutory 14-day right of withdrawal under applicable European legislation.

8. Warranty

Elegance By Norelle offers a voluntary 30-day guarantee in addition to any statutory warranty rights provided under applicable United Kingdom and European consumer protection laws.

9. Intellectual Property

All content on this website, including text, images, logos, designs, and graphic elements, is protected by intellectual property laws.

Any reproduction, distribution, or use without authorization is strictly prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, Elegance By Norelle shall not be liable for indirect damages, loss of data, financial losses, or business interruptions resulting from the use of the website or products.

Nothing in these Terms and Conditions limits any statutory consumer rights available under applicable law.

11. Personal Data

Personal data collected through our website is processed in accordance with our Privacy Policy.

12. Changes to the Terms

We reserve the right to modify these Terms and Conditions at any time.

Any updated version shall become effective upon publication on the website.

13. Governing Law

These Terms and Conditions shall be governed by the laws of England and Wales, together with any applicable consumer protection legislation.

In the event of a dispute, both parties will seek an amicable resolution before initiating legal proceedings.

14. Contact

If you have any questions regarding our services or these Terms and Conditions, you may contact us: