Contact Information

At Elegance By Norelle, we are always available to assist you with questions regarding your orders, products, shipping, returns, or any other inquiries.

Customer Support

You can contact our customer support team through the following channels:

Elegance By Norelle
108/110 Notting Hill Gate
London W11 3QA
United Kingdom

Phone: +44 67 86949020

Email: elegancebynorellecontact@gmail.com

Customer Service Hours

Our customer support team is available during the following hours:

• Monday to Friday: 9:00 AM – 6:00 PM
• Saturday: 10:00 AM – 4:00 PM
• Sunday and Public Holidays: Closed

Order Support

When contacting us regarding an order, please provide:

• Your order number;
• Your full name;
• A detailed description of your inquiry.

Response Time

We strive to respond to all inquiries within 24 to 48 business hours.

Last Updated: May 9, 2026