Privacy policy

Privacy Policy

At Elegance By Norelle, we place great importance on protecting your personal data and safeguarding your privacy.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and make purchases through our online store.

1. Information We Collect

We may collect the following information:

  • First and last name;
  • Shipping and billing address;
  • Email address;
  • Telephone number;
  • Payment information;
  • Order history;
  • IP address and browsing data;
  • Information about your device and browser.

2. Use of Data

The collected data is used to:

  • Process and ship your orders;
  • Provide customer service and order tracking;
  • Prevent fraud and secure payments;
  • Improve our website and user experience;
  • Send you information regarding your orders;
  • Send promotional offers and special deals if you have given your consent.

3. Legal Basis for Processing

The processing of your personal data is based on:

  • The performance of a contract in connection with a purchase;
  • Compliance with our legal obligations;
  • Our legitimate interest in improving our services;
  • Your consent, where required.

4. Data Sharing

We never sell your personal data.

Certain information may only be shared with third parties when necessary, including:

  • Secure payment service providers;
  • Shipping and delivery companies;
  • Analytics and performance tools;
  • Technical service providers related to the Shopify platform.

5. Data Retention

Your personal data will only be retained for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, disclosure, alteration, or destruction.

7. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyze website usage, and provide relevant content.

You may manage or disable cookies directly through your browser settings.

8. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access;
  • Right to rectification;
  • Right to erasure;
  • Right to restriction of processing;
  • Right to object;
  • Right to data portability;
  • Right to withdraw your consent at any time.

To exercise your rights, you may contact us at:

elegancebynorellekontakt@gmail.com

9. Hosting and Platform

Our store is hosted on the Shopify platform, which provides the e-commerce infrastructure through which we sell our products and services.

Shopify may process certain personal data in accordance with its own privacy policies and legal obligations.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time to reflect legal, technical, or business developments.

Any changes will take effect immediately upon publication on this page.

11. Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact us:

Elegance By Norelle

108/110 Notting Hill Gate
London W11 3QA
United Kingdom

Email: elegancebynorellecontact@gmail.com

Last Updated: May 9, 2026